Cliente FBA Consulting - CLC
Cliente FBA Consulting - Vithas
Cliente FBA Consulting - Christus Muguerza
Cliente FBA Consulting - ColSanitas
Cliente FBA Consulting - Clínica MEDS
Cliente FBA Consulting - Clínica Universidad de los Andes

We help you grow

At FBA Consulting, we have been providing specific solutions to diverse healthcare organisations such as hospitals, dental clinics, fertility clinics, pharmacies, and insurers for over 20 years.

We help our clients thoroughly understand their healthcare organisation from different perspectives and gather data from similar institutions, which is essential in order to position themselves and have the backing of information to make decisions aligned with their objectives.

With us, your clinic, hospital or other healthcare organisation will grow by improving the satisfaction of your patients and workers.

Our solutions

Patient Experience Surveys

Receive feedback from your patients in order to detect areas for improvement and anticipate their needs.

  • NPS - Net Promoter Score
  • International Benchmarking
  • Custom Dashboards and Reports
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Personnel and Doctors Studies

Understand how your hospital works from the perspective of your staff and physicians.

  • Custom Reports
  • Comment Analysis
  • Segmented Results by Services
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Incident Management

Efficiently manage complaints and claims from your hospital in order to provide the best possible service.

  • Connected to your Experience Surveys
  • Customizable Categories
  • No software installation needed
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Appointment and Notification Sending

Improve real-time communication with your patients and their families by sending appointment reminders or notifications.

  • Connected to your ERP
  • No software installation needed
  • Multi-device
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International Benchmarking

You will be able to compare the data obtained by your hospital with more than 600 centres nationally and internationally. For more information, you can filter this data by different segments: public, private, hospital size, by region, by services, etc.

European countries where FBA Consulting operates

Over 20 years of experience

Trusted by:

Cliente FBA Consulting - CLC
Cliente FBA Consulting - Vithas
Cliente FBA Consulting - Christus Muguerza
Cliente FBA Consulting - ColSanitas
Cliente FBA Consulting - Clínica MEDS
Cliente FBA Consulting - Clínica Universidad de los Andes

Further questions?

CONTACT US